De La Rue Authentication Government Revenue Solutions.
De La Rue designs, produces and manufactures tax stamps, which ensure the correct level of revenue has been paid and helps governments to certify that products are genuine.
Tax stamps provide governments with a way to mark their excisable products (such as alcohol and tobacco), which in turn enables them to authenticate, validate and trace these products, providing them with valuable data. In countries who are adopting plain packaging for tobacco, tax stamps also provide a valuable public recognition feature. De La Rue works closely with governments to create a technical design, supported by a sophisticated layering of high security features to meet the exact country requirements.
- Secure unique identifiers
The Code Generation and Management System within DLR Certify ensures that every item that carries a DLR Certify code is globally unique – a critical requirement for industry to guarantee authentication on an item-by-item basis, and to facilitate traceability.
- Supply-chain traceability
From licensing authorised stakeholders and order approval through to shipping events and authentication checks, the DLR Certify system provides traceability that ensures control is retained every step of the way.
- Authentication and reporting
In addition to being experts in physical security products, De La Rue has designed a digital system that offers everything from fully managed devices and apps for people in the know through to consumer authentication – with reporting capability to match.
- Intelligence led enforcement
Critical to the success of any authentication solution is giving tax enforcement teams the capability to investigate illicit trade and once discovered, enforce it through seizures and other appropriate punitive measures. DLR Certify provides all the tools to do this in the most cost effective and efficient manner.
- Service and support
Core to DLR Certify is a user-friendly system that can be made as easy to manage as required. From De La Rue hosting directly through to local hosting with regional partners or simply empowering commercial organisations to manage themselves, the system can be tailored to fit.
Local support and training
We can provide local technical and customer support services. From configuring implementation through to providing training for individual officials, De La Rue Authentication can scale and implement projects to meet the needs of each country and its various stakeholders.
More than a 'Service desk'
Operating to ITIL definitions, our Service teams are involved from the Tender stage through to the Operate and Exit phases, capturing issues and then managing them through to resolution within SLA. Investigating the root cause of the incidents with the aim of addressing them to prevent reoccurrence, whilst balancing customer requirements against contractual obligations, cost, compliance, capability and customer relationship impact.