Quality Assurance Leader

How would you like to join one of the world’s largest commercial security printers, and work with an established team of professionals?

De La Rue is the world’s market leader in currency printing and has successfully printed currency in Malta for over 40 years.

De La Rue has been working with Kenya since before the country’s independence and is immensely proud of the relationship and history it has developed with the Kenyan people and their government. During this time, the company has delivered many varied and significant projects including the first national identity card system and most notably, the print and production of Kenya’s banknotes.

At our company, we are committed to attracting, retaining and deploying the very best people. If you are looking to work for an international company, with fantastic career opportunities, then we can provide you with a unique and exciting challenge.



Key Activities:

  • Translate customer requirements and specifications into product standards.

  • Ensure products or services are delivered in conjunction with the control plans to ensure the product or service is conformant or defect free.

  • Improve product and service quality through performance monitoring & analysis; and report on improvement and corrective action activities as a voice of the customer process.

  • Support the Quality Manager in developing relevant KPI’s to measure the effectiveness of the area of responsibility ensuring KPI’s are aligned with the requirements of the business, site, and customers.

  • Effectively communicate within area of responsibility by cascading information, plans, priorities and providing feedback on KPI’s to team through meetings, 1-1’s, visible management systems and MBWA.

  • In liaison with Process and service functions, document FMEA addressing the risks associated with the product/service/process. Carry out the validation and verification process for all risks that have been reviewed on FMEAs.

  • Translate FMEA risks into control plans and ensure adherence to these plans throughout the processes.

  • Maintain compliance to APQP and stage gates system for the processes.
  • Instil a culture of problem solving to the team to ensure causes of internal customer complaints are identified and robust actions are introduced to stop reoccurrence and document learnings.

  • Take part in incident investigations, follow incident reporting protocols and document learnings.

  • Manage the Supplier Quality Assurance system of the incoming materials by coordinating the inspection of critical raw materials at receipt and coordinating raising of supplier corrective actions for non-conforming materials.

  • In liaison with processes, document job histories, carry out job closing meetings and develop action plans to address challenges experienced ahead of repeating the job in the next order.

  • Work with the processes to deliver quality improvements projects based on quality KPIs, and APQP methodology.

  • Execute utilisation and accuracy of the QIS system so as to drive data driven decision making.

  • Carry out equipment verification capability through measurement systems analysis in the processes.

  • Develop and document quality control work instructions, procedure and test manuals. Conduct compliance audits for factory processes, procedures and workplace organisation to ensure they meet business needs.

  • Responsible for the effective selection, training and development of employees in the area including coaching and mentoring of direct reports.

  • Support execution of new Innovation projects, with respect to product/service trials, Risk assessment/mitigation control.

  • Ensure all reports are appropriately managed and have current job description; PDRs, SMART objectives linked to business objectives; regular reviews of performance and development needs to enhance performance and capability; motivated and engaged and behave in accordance with the De La Rue values.

  • To support the behaviour of working as One De La Rue, sharing best practice and collaborating with colleagues outside of own sphere of business.

  • To ensure full participation in the performance development review (PDR) process and maintain an up to date record of all training and development activities/programs.

Person Specification:


  • Relevant Degree.
  • Prior Experience in manufacturing sector.
  • Knowledge of Quality Management Systems e.g. ISO 9001 and subsequent upgrades is an added advantage.



  • At least 3 years work experience in a manufacturing set up.
  • Experience of exploring and negotiating quality specifications with external suppliers.
  • Experience of applying quality tools for continuous improvements and developing that capability in others.


Required Skills:


  • Driving Results

  • Leading People.

  • Strategic Decision Making

  • Business Awareness.

  • Collaboration & Influencing.

  • Driving Change.

  • Customer Focus.




To apply:

Email your CV and cover letter to Hr.kenya@ke.delarue.com