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Customers

Customer focus is a key part of our strategy.

As well as regular contact with our sales teams, we engage our customers through:

  • Conducting customer surveys, the most recent involved our central bank and state print work customers
  • Regional conferences and user group meetings
  • An annual “Advanced Banknote Manager” course which is available to our central bank and state print work customers
  • The production of an annual customer magazine, Exchange, which discusses key industry issues and developments
  • Exhibiting at key industry events to actively engage with our customers