Customer focus is a key part of our strategy.
As well as regular contact with our sales teams, we engage our customers through:
- Conducting customer surveys, the most recent involved our central bank and state print work customers
- Regional conferences and user group meetings
- An annual “Advanced Banknote Manager” course which is available to our central bank and state print work customers
- The production of an annual customer magazine, Exchange, which discusses key industry issues and developments
- Exhibiting at key industry events to actively engage with our customers